24-Hour Crisis Hotline: 269-385-3587

Advocate – Sexual Assault

To provide empowerment-based, trauma-informed services to victims/survivors of sexual assault and to work collaboratively with community partners

Kalamazoo, MI

Brief Description

To provide empowerment-based, trauma-informed services to victims/survivors of sexual assault and to work collaboratively with community partners

Job Responsibilities

  • Provide (on-site, at satellite locations or in the community) client-directed, empowerment-based, trauma-informed services including crisis intervention, emotional support, case management, advocacy, referral, support groups and follow-up.
  • Inform program participants about choices and options regarding economic, legal, social, health and other basic needs.
  • Assist with Sexual Assault Nurse Examination (SANE) Supportive Volunteers and field placement training and activities as a part of emotional support and emotional support related activities.
  • Maintain program participant records, collect statistics and submit reports as required.
  • Work collegially to assure that client needs are met, assisting other staff to provide services as needed.
  • Participates regularly in supervision, which may include, but is not limited to: group consultation and individual supervision.
  • Safeguard confidential information gained as a result of the job.
  • As a YWCA employee, project a positive image of the Association and its programs to the community, the Association and the program.
  • Comply with applicable local, state and federal licensing/certification requirements and/or regulations.
  • Comply with Association policy regarding required reporting of child abuse.
  • Work cooperatively with program participants, YWCA staff and volunteers.
  • Perform other duties as assigned.


  • YWCA location Off-site locations: In the Community, At/with partnering agencies
  • Potential outdoor events
  • Sitting, standing, kneeling, bending, some lifting
  • Frequently required to talk or hear
  • While performing the duties of this job, the noise level in the work environment is usually quiet 7.

Education requirements, certifications, work experience

  • Bachelor’s degree in human service or related field required. Master’s degree preferred. Certification/licensure as required. Commensurate experience in the area of sexual assault may be considered.
  • Minimum one-year experience in crisis intervention, emotional support and/or case work required.
  • Demonstrated ability to work under pressure and with people of diverse backgrounds.
  • Demonstrated ability to be flexible and creative in meeting client needs while maintaining professional boundaries.
  • Demonstrated ability to function as a member of a team.
  • Demonstrated ability to appropriately interact with and support people experiencing trauma. 7. Satisfactory response to criminal, child abuse, and neglect history background checks.
  • A valid driver’s license and the ability to operate a motor vehicle expected.
  • CPR and First Aid certification required.


  • Orientation to YWCA Personnel Policies, Mission, Purpose and One Imperative.
  • Racial Justice Training
  • Orientation to Domestic Violence, Sexual Assault, Confidentiality, Mandatory Reporting.
  • Other appropriate training and in-service which will occur during employment.

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