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Director of Workforce Development and Compliance

Responsible for structuring the professional development of the ILC workforce and ensuring compliance with all regulatory agencies and contracts; supervising YWCA Kalamazoo’s transportation department as well as ILC billing.

Position: Director of Workforce Development and Compliance
Department: Improving Lives of Children (ILC)
Supervisor: Sr. Director Improving Lives of Children
Starting Compensation Range: $54,080+; Leadership Salary Scale
FLSA Status: Exempt, Full-Time
Hours of Work: Varies based on programming. Some programming available Monday-Sunday on a 24-hour basis.

Brief Description

Responsible for structuring the professional development of the ILC workforce and ensuring compliance with all regulatory agencies and contracts; supervising YWCA Kalamazoo’s transportation department as well as ILC billing.

Job Responsibilities

  1. Monitor performance to ensure high-quality programming and local and state requirements in the following contract & performance areas: Great Start to Quality, Great Start Readiness Program, Kalamazoo Ready 4’s and any other partnerships to ensure compliance with performance quality, assessments, results and implementation of improvement plans.
  2. Work collaboratively with YWCA’s Community Organizer and Trainer of Early Childhood.
  3. Provide supervision to Transportation and Billing for ILC.
  4. Support the programmatic strategic expansion of ILC sites.
  5. Monitor and ensure individual professional development plans and policy compliance training is part of onboarding, orientation, and the annual training calendar.
  6. Thorough classroom observations, CAD support, training and evaluations.
  7. Work with first-line managers to ensure classrooms, transportation and food services maintain high quality standards.
  8. Oversee the retention and destruction of files required for ILC compliance.
  9. Manage external audits and licensing record requests.
  10. Conduct annual internal audit of licensing policies.
  11. Communicate and interact with peers in other departments to ensure goals are met.
  12. Act as an internal expert on best practices in workforce development and policy compliance for Early Childhood.
  13. Work collaboratively with internal and external evaluation consultants for ILC.
  14. Work collaboratively with other department directors as part of the management team.
  15. Safeguard confidential information.
  16. Demonstrate professionalism, reliability, critical thinking, personal integrity, poise and ability to manage and prioritize in a multiple-demand position.
  17. Know and adhere to YWCA policies, procedures and practices and be able to communicate the same to others as needed.
  18. As a YWCA employee, project a positive image of the agency and its programs to the community.
  19. Perform other duties as assigned.


  1. YWCA working spaces located at Edison and Downtown locations.
  2. Potential outdoor events.
  3. Sitting, standing, kneeling, bending, some lifting.
  4. Frequently required to sit.
  5. Frequently required to utilize hand and finger dexterity.
  6. Continually required to talk or hear.
  7. Occasional exposure to blood-borne and airborne pathogens or infectious materials.
  8. While performing the duties of this job, the noise level in the work environment is usually moderate..
  9. The employee must occasionally lift and /or move more than 50 pounds.
  10. Specific vision abilities required by this job include: Close vision, Depth perception and ability to adjust focus.

Education requirements, certifications, work experience

  1. Bachelor’s degree in Early Childhood Education or Development. Master’s degree in Early Childhood Education or related field preferred.
  2. Minimum two years of experience working with young children within a licensed or early learning facility.
  3. Experience training staff.
  4. Extensive knowledge and understanding of child care licensing laws, regulations, and standards.
  5. Ability to navigate regulation and compliance systems including LARA, DHHS, Great Start Readiness System, MyRegistry, ELNC, KCReady 4’s and any new contract relating to ILC.
  6. Ability to use Microsoft Office and other system tools for ensuring appropriate compliance.
  7. Must be logical and show good judgement.
  8. Ability to work efficiently and effectively under tight deadlines, interruptions and high work volumes.
  9. Excellent time management skills.
  10. Child development administration education or experience required.
  11. Experience with grants and managing budgets.
  12. Ability to work with others across the organization collaborating for shared goals.
  13. Understand training development for staff to improve performance outcomes.


  1. Orientation to YWCA Personnel Policies, Mission, Purpose and One Imperative.
  2. Racial Justice Training
  3. CPR, first aid, and blood-borne pathogen certification (within 1 year of hire).
  4. Pronoun Training.
  5. Orientation to Domestic Violence, Sexual Assault, Confidentiality, Mandatory Reporting.
  6. Within the first 18 months of assuming the position, become certified in CLASS, Pyramid Model and Child Plus.
  7. Other appropriate training and in-service which will occur during employment.

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